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Required hardware and infrastructure

To ensure EVA can run smoothly in your stores, we require the following hardware and infrastructure.

iOS 16

February 2023 will mark the end of Companion as we know it. The applciation we all know and love will be replaced by our new and improved App Suite. App Suite however, requires your iPhone devices to run on iOS 16. Make sure to update your devices before then.

Hardware

Here's a list of all hardware we require for our various EVA devices and peripherals.

SetupPreferred device
(m)POSiPad Pro capable of running the latest iOS and not older than 4 years
Customer Facing DisplayiPad Pro or Mini capable of running the latest iOS and not older than 4 years
Companion AppiPhone capable of running the latest iOS and not older than 4 years
Payment terminalVerifone P400 Pin Pad
On premise Watchtower device (e.g. for offline back-up scenario)Tailor-made OnLogic device
Receipt printerEpson TM-m30 / TM-m30II / TM-m30II-NT
Cash drawerConnected to receipt printer
Handheld scannerDataLogic Mobile Scanners (Bluetooth)
Note

Any hardware that does not adhere to the standards mentioned here, has not been tested to such an extent that we can guarantee smooth operations.

Infrastructure

Here's a list of the infrastructure we require for our devices.

RequiredRecommended
High Speed Internet ServiceStable High-speed DSL/Cable/Fiber connection (at least 4Mb/s up AND down)

Stability over speed (0% packet loss during normal operation
Stable High-speed Fiber connection (over at least 20Mb/s up AND down)

Stability over speed (0% packet loss during normal operation
A fail-over connection4G/5G (mobile) backup connection
In-Store Wifi ConnectionWifi network with 100% store coverage(managed) Wifi network with 100% store coverage (including active handover support) on the 5GHz range
Watchtower Device InstoreWith unrestricted access to the (public) InternetWith unrestricted access to the (public) Internet
Eva Client Devices (inc. Watchtower)Recommended to be on a separate vlan/subnet
MDMUse of ABM for app distribution
Note

Any form of infrastructure that does not adhere to the above standards is not tested to the extent where we can guarantee its solidity and adequate performance.

IP-Whitelisting

POS Watchtower
Allow local mDns traffic from POS to Watchtower
Allow communication from POS to TCP port 8080 on Watchtower
Allow internet communciation TCP 433 from POS and Watchtower to https://raw.githubusercontent.com/new-black/eva-defaults/main/appsettings.json
Monitoring
Allow internet communication TCP 433 from POS and Watchtower to https://hooks.slack.com/.
Allow internet communication TCP 433 to *.blob.core.windows.net.
Allow internet communication TCP 433 to hosted.mender.io.
EVA Cloud POS/CFD/Watchtower
Allow internet communication TCP 433 to *.on-eva.io.
Allow internet communication TCP 433 to *.eva-online.cloud.
Allow internet communication TCP 433 to *.newblack.cloud*.