Offline mode

Running on EVA Live Guard

Ideally, all stores would be connected to the Internet - and EVA - at all times. Since this is unlikely however, we've prepared ourselves for this with Live Guard. With Live Guard, even when losing Internet connection, your store will be able to keep its core functionality going.

Below you can find an overview of the Companion specific functionality which will work and what specifically will not work.

Functionality	Supported	Not supported
Scanning products	V
Product search page	V
Navigation to the Product detail page from the search page		x
Product search suggestions		x
Order details page	V
Attaching customer to order		x
Creating returns		x
Attach shopping cart to order		x
Creating shipments		x
Shipments list		x
Editing wish lists		x
Order payment list		x
Order search page	V
Basket page		x
Coupon codes		x
Manual discounts		x
Changing line action type		x
Checkout page	V
Basic checkout (with line action type 3)	V
Anything customer-related in the checkout		x
Order options in checkout (these are hidden)		x
Opening the cash drawer		x