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Searching users

Searching users in front ends

All front ends have functionality for finding users, which can be either customers or employees. Your search results however are influenced by several settings, which you can find here below.

There is one setting which spans across all front ends: UserSearch:NewUserTypeFiltering. When this setting is enabled, which employees/customers can be found in the search results will depend on the role(s) of the user performing the search. If the user only has a role set on one specific store, then search results will only pertain to that specific store. Set the role on a higher OU level if you want the search results to include users from all the included OUs. Inversely, keeping it set to false will mean your search remains unfiltered.

The user search can be specified per front end, via the following App settings. You will only be able to access users of OUs, you have permission to view.

  • App:SearchUsers:IncludeCustomers Enable if you want your search to include Customers
  • App:SearchUsers:IncludeEmployees Enable if you want your search to include Employees Bear in mind that you can also combine these two settings.
  • UserSearch:FilterOnCountryInStores Enable if you want your search to prioritize users, that are located in the same country as the OU.

You might find different, seemingly related, settings pertaining to your UserSearch in your AppSettings, but these are purely back end related.

User Labels

If users are labeled as an employee, a small note will appear in the front ends to make that clear.

IPad Pro screen