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Subscriptions are a great way to send out information to users. These can include emails, newsletters, SMS, and more. The subscriptions chapter in the people module will provide you with the tools to set them up.

Create Subscriptions

To create a subscription, hit the '+' icon in the top right of the subscriptions tab. This button will open a mask where you can input all the relevant information for your subscription. Subscriptions always require a handler. You can select one of the available handlers from the dropdown menu. You can also link your subscription to an already configured Loyalty Program or Custom field. Furthermore, you can also link an Inquiry here. Descriptions you will give to a subscription will appear below the opt-ins in the front-end applications.


You can activate the loyalty program payment method once users subscribe by linking a loyalty program.


To access this chapter, you need the Subscriptions permission.

View Subscriptions

The subscription tab gives you the best overview of the current subscriptions that you created. You can see their name, relevant information, and configuration right now.

Edit Subscriptions

By clicking on the subscription you want to edit, you will open the tab to reconfigure it. You can edit all the settings you could already configure during creation. You can also link the subscription to your desired OU sets. Click the '+' symbol at the bottom and select your desired OU set. You can assign multiple OU sets to a subscription. If you want to add a hyperlink in the subscription, use [Best doc page](

You can also add translations for the subscription name or the description here. For that, click the Translations button. You can filter already configured translations and add new ones by clicking the '+' icon. You can then specify your translations with countries and languages.

Subscription user requirements

Not all, but some Subscriptions require additional information from your customer to deliver them properly. An example of this would be an email newsletter, which requires an email. If this is not a default user requirement in your environment, you can make special subscription user requirements. In the settings for a subscription, you can use the User requirements card to add one of these.

'Preferred' means that the requirement is not mandatory, but the front-end applications will still remind the shop employee that it would be optimal. With 'Regular,' you will make it a requirement for this subscription. These will pop up in your front-end applications if you sign up users for subscriptions.